A- Point Service West

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  giorgio baldi

  1,0

  a month ago

  My experience with A Point Service Amsterdam West was extremely disappointing from start to finish. First, I was charged €170 just to determine that a warning light was on. I found this fee completely unreasonable considering the limited value of the diagnosis provided. Second, I was quoted around €700 to replace a small battery, a price that seemed excessive and difficult to justify. The cost felt totally disproportionate to the work involved. What frustrated me most, however, was the lack of transparency regarding the tires. I specifically asked for details about the type and brand of tires that would be installed, but I did not receive clear or satisfactory answers. In the end, tires were fitted that I would never have chosen had I been given sufficient information beforehand. Overall, I experienced poor communication, a lack of transparency, and pricing that I found far too high. Based on my experience, I cannot recommend this service center and will not be returning in the future.

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  Maxime Biais

  1,0

  a month ago

  Very disappointing experience. After an initial visit and inspection, I came back for the repair and waited two hours, only to be told at the end that they were missing a second part they had forgotten to order. Nothing was done. Two trips, two wasted days of my holiday, and no solution. Poor organisation and no respect for customers’ time.

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  Konstantin Annikov

  2,0

  4 months ago

  2 star for technical expertise. The rest is terrible. 1 month in queue, broken promise to finish within a day, forgot to call me to warn (I explicitly asked), 40 minutes on the line to wait for an operator to no success.

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  Pavel Pavlovski

  1,0

  5 months ago

  It was ridiculous. They didn't fix my issue, even though it was stated and paid as fixed. When I came back, they were giving the excuse that the weather was making the issue worse. Neither compensated for the damage nor gave me my money back for their miserable service. Check their reviews. They are catastrophic everywhere. Don't make the same mistake of going to an official, overpriced service just to be ripped off without a pardon.

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  Stephan Loll

  5,0

  3 months ago

  The workshop provided very good service. The customer service was outstanding. Communication with both the workshop and the dealer was always very good and very transparent, and every request was accommodated. I can highly recommend their customer service.