Mb Ster Service

Deze beoordelingen komen van Google en zijn niet door APKlaar verzameld. Ze wegen niet mee in onze eigen score.

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  Parish Advani

  1,0

  4 months ago

  These guys should not be trusted with a Mercedes car. They cannot tell the difference between a C class and B class. They made a mess of my car by programming the ECU to thinks its a B class as opposed to a C class. This made the car worse and worst thing is they went silent after being informed of this. Very poor service from people who claim they are Mercedes specialists.

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  Edgar Fernandes

  5,0

  2 months ago

  I have problem whit gear box i go there they make diagnost and we find the error, 5 stars!

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  Alex Tarlovsky

  1,0

  a year ago

  Things you dont want from your mechanic: - Overpromising to call and never call when going into the weekend - Saying for sure, 100%, without a doubt something is a problem, and then changing the diagnosis - Not interested in preventive measures such as replacing seals and rubbers along the way so that you will be back later for more - Yelling at, and lauging at your girlfriend over the phone for no reason and saying "you dont understand; you don't unerstand, haha" (This one really struck a nerve and was the moment i immediately picked up the car). This garage lacks basic human communicstion skills - smoking cigarettes indoors, on top of your open engine head with oil and fuel covered surfaces (saw this myself) Claiming to be a mercedes specialist, they do not know common ilnesses of some mercedes engines (in my case, an OM642 had oil at the carter, and they didnt know that the oil heat exchanger calan drains down from the V shape nest, so obviously they missdiagnosed the leak). Not equipled with special equipment such as endoscope or torque wrenchs. Other positive reviews are from friends and family. Not real customers. If you think it will be different with you, just try it. Rude impatient, and wild animal way of communicating. No English, only Dutch and Turkish Edit after your reply: Firstly, your diagnosis is wrong. It's the oil cooler that is leaking and not the carter gasket. A specialist from a good garage in rotterdam confirmed it with an endoscope and photo-proof. Secondly, you should be ashamed of yourself for talking like that on the phone to a lady. There is no excuses, no matter what country you're from or languages you speak. Two people heard your guy speak on the phone and are telling you so. Thirdly, I walked in on your surpised employee smoking on top of an open engine. This is a fact. Fourthly, my negative and positive review rario on google maps has nothing to do with my objective negative opinion about your garage's diagnostic capability. I'm not in the business of writing bad reviess and you should remember that online reviews are always biased towards the negative. In order to inprove your customer's experience may I would like to suggest some customer-facing communications training as well as hiring more patient people. Have a good day

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  Darko Donev

  5,0

  5 months ago

  👍👍👍

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  Asfand Shafiq

  5,0

  6 years ago

  good staff very welcoming and helpful,staff gone beyond to help, will be coming back definitely.